PRIMARY CARE SERVICES

Prescribing Management

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Acute & Repeat Prescription Management

Acute and repeat prescription management helps to reduce the workload on busy clinicians by using our clinical pharmacy team to respond to the day to day prescription request demands. Our proactive repeat prescribing process helps reduce the volume of these requests over time as well as supporting practices to identify patients overdue clinical review.

Medicines Reconciliation

Medicines reconciliation is the process of identifying an accurate list of a patient’s current medicines (including over-the-counter and complementary medicines) and carrying out a comparison of these with the current list in use, recognising any discrepancies, and documenting any changes. 

Medication Review Services

Structured Medication Reviews

Structured Medicine Reviews (SMRs) are an evidence-based and comprehensive review of a patient’s medication, taking into consideration all aspects of their health.  During a structured medication review, our Clinical Pharmacists work with patients as equal partners to review and understand the balance between the risks and benefits of taking their precribed medicines and to identify problematic polypharmacy. Throughout this shared decision-making conversation, our Clinical Pharmacists are led by the patient’s individual needs, preferences and circumstances.

Problematic polypharmacy is where, for a pateint taking multiple medicines, the potential for harm outweighs any benefits from the medicines and/or they do not fully understand the implications of the medication regime they are taking. 

Examples of problematic polypharmacy include:

  • medicines that are no longer clinically indicated or appropriate or optimised for that person;
  • combination of multiple medicines has the potential to, or is actually causing harm to the person;
  • practicalities of using the medicines become unmanageable or are causing harm or distress.

For patients with problematic polypharmacy, SMRs can realise a number of benefits including:

  • improved patient experience and quality of care through shared decision-making with the pateint as well as provding pateints with a better understanding of the medicines they take;
  • less risk of harm from medicines (e.g. adverse drug events, side effects, hospitalisation or addiction)
  • better value for local health systems (e.g. reduced medicine waste).

Targeted Medication Reviews

Targeted medication reviews focus on optimising patient outcomes around specific target medicines. Examples of targeted medication reviews including opiate prescribing reviews, benzodiazepine reduction reviews and review of medicines likely to increase anticholinergic burden. 

From October 2020, all PCNs are required to identify patients who would benefit from a SMR, specifically those:

  • in care homes;
  • with complex and problematic polypharmacy, specifically those on 10 or more medications;
  • on medicines commonly associated with medication errors.
  • with sever frailty, who are particularly isolated or housebound or who have had recent hospital admissions and/or falls;
  • using potentially addictive pain management medication.

 

General Medication Reviews

The General Medical Council acknowledges that 'Pharmacists can help improve safety, efficacy and adherence in medicine use, for example by advising patients about their medicines and carrying out medicines reviews'. Our team of clinical pharmacist can help both optimise the quality of your annual medication reviews for patients on repeat medication whilst reducing the workload burden on the existing practice team.

Contract Compliance

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Medicines Safety Audits
Supporting CQC Compliance

Medicines safety audits constitute either periodic or regular audit of target medicines. These audits usually relate to medicines associated with higher patient risks e.g. Disease-modifying anti-rheumatic drugs, shared care drugs or drugs with narrow therapeutic indexes. Regular audit of these medication groups can help practice compliance with CQC requirements.

QOF / Therapeutic Reviews

We are currently supporting our primary care clients with hypertension reviews and lipid optimisation reviews. Further support for other long-term conditions is presently under development.

Pricing

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Competitive Pricing

Satisfying customers is our top priority. That’s why we believe in offering fair and transparent prices with no hidden fees or extra charges.

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